Digital Upgrade

The upgraded digital experience is here.

Get Logged In
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Here's how to login for the first time.

Watch the video or follow the steps below to get started.

Having trouble viewing the video? Click the link below.

View First Time Sign-On Video

1. Login from online or the mobile app.


Online – Click “Sign In” button at upper right. Enter your Wings ID; click “Next.” Enter your current CU Online password; click “Log In.”

Mobile – First, confirm that you have the latest version: If the app icon displays white with a blue Wings logo, your app is current. Launch the app, enter your Wings ID and current password; click “Log In.”

2. Verify your personal information.


You'll be prompted to enter the last four digits of your Social Security Number/EIN.

3. Confirm your identity with a one-time PIN.


You'll receive the PIN to the phone number or email address on file. Need to update your contact information? Call Wings at (800) 692-2274. 

4. Create a new password.


Make sure your password meets the requirements displayed on screen.

Post-upgrade checklist.

Here's how to make the most out of your upgraded experience:

1. Login for the first time

The first time you login, you’ll use your Wings ID and current CU Online password, then fill in the requested information. Please note: if you haven't accessed digital banking recently, you may need to register as a new user.

2. Update your mobile app.

If you don’t have automatic updates on, you’ll need to update the Wings mobile app in your device's app store.

3. Plan new login credentials.

When the upgraded experience goes live, you'll need to create a password. Your password must contain:

  • 8–32 characters
  • At least one letter
  • At least one number
  • At least one special character

    NOTE: Usernames, first/middle/last names, common words/phrases and Wings ID number are not allowed in passwords; digital platform will reject the password if any of those identifiers are attempted to be included.

 

4. Update digital banking bookmarks.

Make sure you have the new digital banking page bookmarked.

Easier, faster, more powerful than ever.

We've launched upgraded digital banking services designed to let you do more.

Faster & simpler. 

Navigation is easier and helps you accomplish tasks faster.  

Security features.

Set up multi-factor authentication options and additional security alerts.

More customizable.

Make it yours by choosing your own username and arranging content to your preferences.

Expanded card management.

More alert options offer added control; plus, request balance transfers more easily.

Consistent experience.

Enjoy a more seamless experience between online and mobile.

Financial tools.

New financial tracking features help you spend smarter and monitor your financial health.

Find video tutorials.

Learn how to navigate the upgraded digital banking experience with our video tutorials.

Browse Videos

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Digital Banking Upgrade FAQs

View all FAQs

Will I still use my Wings ID to login?

Yes, you will use your Wings ID the first time you login to the upgraded experience. Once you are logged in, you can choose to keep using your Wings ID or you can set up a custom username in your profile. 

How do I sign in to digital banking?

How do I enroll in digital banking?

How will I access the upgraded digital banking?

Will I have to download a new mobile app?

Why are some of my transactions red with a negative sign?

Can I edit my dashboard?

Why didn’t I receive a push notification?

Why can't I edit all of my scheduled transfers?

Will I need to update existing transfers, bill payments or automatic payments?

Will I need to update account nicknames after launch?

Will my existing alerts continue after the upgrade?

I'm not seeing a specific feature on my account. Why can't I access it?

Are all digital banking features available to small businesses?

Will I have to reconnect to Quicken?

Why don't I see all of my travel notices?